Skip to help content

Organizer Suite / Social

Connect a social account

Review permissions and connect the Instagram or Facebook account your organization uses.

Updated

Review permissions and connect the Instagram or Facebook account your organization uses.

The walkthrough points out the real controls. You decide whether to save, send, publish or pay.

Use the organization that owns the account

Choose the correct Organizer Suite organization before opening Connections or Social. Connection management and inbox access follow your role and the tools enabled for that organization.

Instagram and Facebook permissions are granted through the provider. A missing provider option or inbox cannot be enabled by starting this guide.

Keep replies deliberate

Check the selected account and conversation before sending. The composer shows whether the provider allows a reply now. Resolve a reconnect notice or expired reply window before trying again.

A connection, a saved draft, a scheduled post and a sent reply are separate outcomes. The real screen shows the current result.

Step by step

Work through the task

  1. 1

    Review the available providers and requested permissions. Connect only an account you manage for this organization.

  2. 2

    After returning from the provider, confirm the account shown here and resolve any reconnect or permission notice. Connecting an account does not publish a post or send a reply. Available tools depend on this organization’s access.